ImpacT Hire is actively seeking a Client Support Specialist with German for one of our clients, a leading company specializing in business and professional software solutions for planning, construction, and manufacturing in the furniture and interior design industry. This role involves maintaining the systems of a reputable German company.
Responsibilities:
- Manage user inquiries from initial contact through error analysis to developing solutions via phone or ticketing system;
- Process inquiries effectively—from the initial inquiry, through fault analysis, to solution development;
- Perform software installation and management tasks;
- Collaborate with various departments to ensure smooth operations.
Requirements:
- Completed secondary or higher education, ideally in IT;
- 1 year practical experience in IT service and support;
- Solution-oriented approach with a strong focus on service excellence;
- Fluency in German and English, both spoken and written (minimum Level B2).
What We Offer:
- Exciting tasks in a secure, international company offering diverse career perspectives;
- Comprehensive training and onboarding programs to get you started;
- Home office options—up to 5 days per month;
- Standard working hours with no shift work.
Work Location:
The office is located in Varna, Bulgaria, and on-site work is required.
If you feel the challenge, apply now!
ImpacT Hire has License №3355/13.07.2022 for providing HR services.
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