As a Specialist in Accounts Receivable at Hiab, you’ll play a key role in our finance operations by ensuring that customer payments are processed accurately and efficiently. From posting receipts and resolving mismatches to supporting month-end closings and maintaining clear customer accounts, your work will help drive cash flow, compliance, and service excellence across the organization.
This role offers a hands-on opportunity to develop your expertise in financial systems, payment processing, and customer account management. You’ll collaborate closely with cross-functional teams, work with modern ERP tools, and contribute to the continuous improvement of our Order-to-Cash process. If you’re detail-oriented, proactive, and looking to grow in a dynamic global environment—Hiab is the place to build your AR career.
Main tasks and responsibilities:
Process and post cash receipts; apply all payments to the accounts receivable subledger; make necessary adjustments in the accounting system.
Manage and resolve remittance mismatch or cash application issues
Investigate + correct unallocated/unapplied AR payments; support to Credit and Collections team
Researches unapplied payments, notifies customers, records responses, and processes refund/application requests.
Post cheque payments, wire transfer and credit card deposits to appropriate GL cash accounts
On an ongoing basis and in a timely manner, accurately applies received cash to the customer’s account using appropriate accounting and business management software
Perform timely and accurate application of daily receipts and reconcile cash balance to general ledger account on a daily basis
Process payment return items and insufficient funds
Common cost allocation
AR Subledgers closing performed in a timely manner as per HIAB ITC and RTR agreed policy
Service Desk Quality check; HappyNow Quality check; Consolidation of all Quality issues and reporting to line manager on performance/customer service improvement ideas; ad-hoc reporting
Daily ServiceNow ticket support
Reconcile accounts receivable aging to the general ledger for month-end and year-end close
Identify improvement areas and suggest development of the processes accordingly
Monitor timeliness and correctness of data during PEC; Contact and support to customers during PEC
Act as Customer Key (CKC) contact for internal and external customers related to AR topics
Support the Supervisor/TL in the communication / escalation process to ensure alignment of interested parties.
Any other tasks assigned by the line manager related to the areas of accountability
All work needs to be conducted in compliance with Global Company guidelines, code of conduct, policies, procedures, controls and legal requirements
Support that cross-functional processes in creating the best possible end-to-end efficiency
What you’ll need to succeed:
Education
Minimum Bachelor Degree in Accounting, Finance, Economics, Mathematics
Experience
Between 1 and 3 years of relevant experience in an international environment
Competencies
Detail-oriented
Good communication and organisational skills
Time Management
Ability to prioritise
Logical thinking
Process oriented mindset
Strong analytical skills
SAP experience is highly recommended
Proficiency in computer applications including Microsoft Excel (Pivot tables, VLOOKUP, Charts), Powerpoint and process mapping tools
Full professional proficiency of written and oral English required
You will be part of
We offer you the chance to apply your skills and grow within a dynamic, global organization. You’ll have opportunities to develop both professionally and personally while working alongside friendly, motivated colleagues in a supportive and collaborative environment.
Benefits include:
Company-sponsored medical insurance
Transportation allowance
Food
vouchers
Performance-based bonuses
25 days of paid vacation + company events
Access to continuous learning and development
A brand new modern office in a great area in Sofia
Interested to join?
If you are excited about this opportunity, please submit your application and CV in English.
Hiab (Nasdaq Helsinki: HIAB) is a leading provider of smart and sustainable on road load-handling solutions, committed to delivering the best customer experience every day with the most engaged people and partners. Globally, Hiab is represented on every continent through its extensive network of 3,000 own and partner sales and service locations, enabling delivery to over 100 countries. The company’s continuing operations sales in 2024 totalled approximately EUR 1.6 billion and it employs over 4,000 people.
This role offers a hands-on opportunity to develop your expertise in financial systems, payment processing, and customer account management. You’ll collaborate closely with cross-functional teams, work with modern ERP tools, and contribute to the continuous improvement of our Order-to-Cash process. If you’re detail-oriented, proactive, and looking to grow in a dynamic global environment—Hiab is the place to build your AR career.
Main tasks and responsibilities:
Process and post cash receipts; apply all payments to the accounts receivable subledger; make necessary adjustments in the accounting system.
Manage and resolve remittance mismatch or cash application issues
Investigate + correct unallocated/unapplied AR payments; support to Credit and Collections team
Researches unapplied payments, notifies customers, records responses, and processes refund/application requests.
Post cheque payments, wire transfer and credit card deposits to appropriate GL cash accounts
On an ongoing basis and in a timely manner, accurately applies received cash to the customer’s account using appropriate accounting and business management software
Perform timely and accurate application of daily receipts and reconcile cash balance to general ledger account on a daily basis
Process payment return items and insufficient funds
Common cost allocation
AR Subledgers closing performed in a timely manner as per HIAB ITC and RTR agreed policy
Service Desk Quality check; HappyNow Quality check; Consolidation of all Quality issues and reporting to line manager on performance/customer service improvement ideas; ad-hoc reporting
Daily ServiceNow ticket support
Reconcile accounts receivable aging to the general ledger for month-end and year-end close
Identify improvement areas and suggest development of the processes accordingly
Monitor timeliness and correctness of data during PEC; Contact and support to customers during PEC
Act as Customer Key (CKC) contact for internal and external customers related to AR topics
Support the Supervisor/TL in the communication / escalation process to ensure alignment of interested parties.
Any other tasks assigned by the line manager related to the areas of accountability
All work needs to be conducted in compliance with Global Company guidelines, code of conduct, policies, procedures, controls and legal requirements
Support that cross-functional processes in creating the best possible end-to-end efficiency
What you’ll need to succeed:
Education
Minimum Bachelor Degree in Accounting, Finance, Economics, Mathematics
Experience
Between 1 and 3 years of relevant experience in an international environment
Competencies
Detail-oriented
Good communication and organisational skills
Time Management
Ability to prioritise
Logical thinking
Process oriented mindset
Strong analytical skills
SAP experience is highly recommended
Proficiency in computer applications including Microsoft Excel (Pivot tables, VLOOKUP, Charts), Powerpoint and process mapping tools
Full professional proficiency of written and oral English required
You will be part of
We offer you the chance to apply your skills and grow within a dynamic, global organization. You’ll have opportunities to develop both professionally and personally while working alongside friendly, motivated colleagues in a supportive and collaborative environment.
Benefits include:
Company-sponsored medical insurance
Transportation allowance
Food
vouchers
Performance-based bonuses
25 days of paid vacation + company events
Access to continuous learning and development
A brand new modern office in a great area in Sofia
Interested to join?
If you are excited about this opportunity, please submit your application and CV in English.
Hiab (Nasdaq Helsinki: HIAB) is a leading provider of smart and sustainable on road load-handling solutions, committed to delivering the best customer experience every day with the most engaged people and partners. Globally, Hiab is represented on every continent through its extensive network of 3,000 own and partner sales and service locations, enabling delivery to over 100 countries. The company’s continuing operations sales in 2024 totalled approximately EUR 1.6 billion and it employs over 4,000 people.
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