We are seeking a capable and motivated IT Service and Security Operations Expert to join our cross-functional operations team. This position sits at the intersection of system reliability and first-line event handling, contributing to the effective operation of both IT monitoring and security toolsets. You will play a key role in maintaining platform health, analyzing events, and ensuring timely response to technical anomalies and threats.
The main responsibilities for the position are:
• Monitor IT systems, infrastructure, and security platforms for availability and anomalies.
• Oversee the continuous monitoring of security and/or system events and incidents.
• Analyze and respond to cybersecurity threats and vulnerabilities.
• Coordinate incident response activities and manage security breaches.
• Identify and mitigate potential security risks.
• Manage and maintain security tools and technologies.
• Monitor the performance and effectiveness of security systems.
• Support tool governance, platform lifecycle discussions, and risk-aligned monitoring practices.
• Assist in vulnerability assessments and detection workflows across supported platforms.
• Collaborate with infrastructure and cybersecurity teams for follow-up actions and improvements.
• Work on shifts;
Our requirements (Fundamentals):
• Experience: Minimum of 1+ years of experience in cybersecurity or security operations with proven track record in managing security incidents and threat analysis.
• Familiarity with monitoring tools, endpoint protection, and ticketing platforms.
• Basic understanding of security principles, detection workflows, and system logs.
ПодобниОбяви
• Significant experience in IT service management, security operations, or infrastructure monitoring.
• Previous involvement in platform optimization, cross-team alignment, or monitoring architecture.
• Demonstrated ability to operate across departments and influence decisions with data and logic.
• Familiarity with enterprise-grade monitoring, detection, and incident handling tools.
• Network & Security Skills: Strong knowledge understanding of networking protocols (TCP/IP) and security solutions like firewalls, IDS/IPS systems, and VPNs3.
• SIEM Expertise: configure correlation rules, build dashboards, and manage alerts
• Incident Response: techniques for identifying, isolating, and mitigating security incidents.
• Bachelor’s degree in computer science, Information Security, or a related field.
• Advanced certifications such as CISSP, CISM, or CEH is highly desirable.
• Capacity to operate independently and responsibly in time-sensitive situations.
• Clear communication and documentation skills.
Advantage (Considered a Plus):
• Experience advising or leading multi-platform monitoring environments. / Web application firewalls, IPS/IDS, Antispam solutions/
• Experience with EDR and XDR solutions.
• Tool governance and risk alignment knowledge (e.g., IT controls, audit readiness).
• Familiarity with enterprise frameworks (e.g., ITIL, NIST, MITRE ATT&CK).
• Advanced certifications such as CISSP, CISM, or CEH is highly desirable.
• SANS Institute Certifications-Council’s SOC Essentials Course (S|CE), Splunk Architect, Microsoft Azure Security Engineer.
• It or security experience in financial institutions.
We offer:
• A dynamic operational environment with structured workflows and evolving tools.
• Exposure to both IT infrastructure and security platforms within a unified role.
• Opportunities for professional growth toward platform specialization or senior paths.
• Collaborative and respectful culture with real responsibilities.
Information regarding the processing of personal data is provided via our Privacy Statement 20180529-PB-A4-Uvedomlenie-GDPR-kandidati.pdf (postbank.bg)
