About the Opportunity
We are partnering with a global technology leader in unified communications and collaboration to recruit top-tier Salesforce talent. This is a unique opportunity to join an international IT Business Technology team that is driving digital transformation across enterprise systems used by millions of users worldwide.
We are seeking both Salesforce Administrators and Senior Salesforce Administrators. Whether you are an experienced administrator looking to enhance your skills or a senior professional ready to lead Salesforce initiatives on a global scale, this opportunity provides a platform to influence business growth, streamline processes, and innovate within a modern Salesforce ecosystem.
What You Will Do
For Salesforce Administrator:
- Provide Level 1 & Level 2 Salesforce support; troubleshoot and resolve user issues efficiently.
- Manage users, roles, permissions, and maintain data integrity.
- Configure Salesforce features: reports, dashboards, workflows, validation rules, and automations.
- Collaborate with developers on change requests, integrations, and enhancements.
- Participate in Agile/Scrum ceremonies and maintain comprehensive documentation.
- Deliver user training and guidance to ensure high adoption and platform efficiency.
For Senior Salesforce Administrator:
- Act as a trusted Salesforce expert, advising stakeholders and shaping best practices.
- Lead full lifecycle Salesforce projects: requirements gathering, design, testing, deployment, and post-release optimization.
- Design and implement complex automation, flows, approval processes, dashboards, and KPIs.
- Ensure system governance, data quality, and compliance with corporate and security standards.
- Provide Level 2/3 support and proactively enhance user experience globally.
- Drive adoption, training, and documentation initiatives across international teams.
What We Are Looking For
Common Requirements:
- 5+ years of Salesforce administration experience with Sales Cloud, Service Cloud, and Experience Cloud.
- Experience in structured helpdesk support (Level 1 & 2) and tools like Jira.
- Salesforce Certified Administrator (additional certifications like Advanced Administrator or Platform App Builder are a plus).
- Excellent analytical, problem-solving, and communication skills.
- Fluent in English (written and spoken).
Additional for Senior Level:
- Proven experience managing complex Salesforce environments and enterprise-scale configurations.
- Deep understanding of Salesforce architecture, security, data governance, and compliance.
- Advanced automation skills (Flows, Process Builder, Approval Processes, Validation Rules).
- Experience working in global, cross-functional teams and Agile product development.
Nice to Have:
- Experience with integrations, APIs, middleware, or AppExchange apps.
- Knowledge of reporting best practices and dashboard design.
- Familiarity with governance frameworks and release management.
- Basic knowledge of HTML, CSS, or JavaScript.
Why This Role Stands Out:
- Work in a high-impact, global technology environment with a focus on innovation and digital transformation.
- Shape Salesforce solutions that influence thousands of users worldwide.
- Career growth with individual paths, mentorship, and development opportunities.
- Access to training programs, knowledge-sharing initiatives, and certifications.
- Flexible working hours and remote work options.
- 26 days of annual leave + 5 Wellness Fridays for a healthy work-life balance.
- Comprehensive healthcare, including dental and eye care.
- Referral bonuses, meal vouchers, Multisport card, and retail discounts.
- Engaging team-building events, company activities, and modern office space near the metro.
- Competitive compensation and opportunity to thrive in a cutting-edge Salesforce ecosystem.
Seize this opportunity to make a substantial impact on business processes and elevate your career within a dynamic Salesforce ecosystem—don’t wait, apply today!
All applications will be treated as strictly confidential.
Only short-listed candidates will be contacted.
License for recruitment for Bulgaria: No 2399 / 15.11.2017
License for administration and protection of personal data: No 432025 / 23.10.2017
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