Turkish Language/Türkçe
What to expect of your role:
You will be a part of the Turkish-speaking Customer Success team, responsible for providing high-quality customer service for products for the Turkish market. We have a friendly environment; training is provided from the first day, so you can perform to the fullest. You will work on a shift-based schedule from office. The office is situated in Varna.
You will be expected to:
- Deliver high-quality services to customers;
- Answer via live chats and emails;
- Help customers with complaints and questions;
- Give customers information about the website;
- Help the customer success team prioritise the queue of requests;
- Other project support work.
(Full training will be provided)
What you need to succeed in this role:
- Can-do attitude;
- Excellent knowledge of the Turkish language;
- Good knowledge of the English language would be a plus;
- Previous experience in customer care fields;
- The right attitude, accurate, hard-working, attentive to details, and self-organized person;
- Flexibility on working hours and days (work by shifts).
Reasons to join us:
Positive & Supportive Culture – Work in a collaborative environment where teamwork and growth thrive.
Competitive Pay & Career Growth – Regular salary reviews and development opportunities to help you succeed.
Work‑Life Balance – Generous vacation and sick leave to recharge when needed.
Professional Development – Financial assistance and educational allowances to expand your skills.
Personal & Team Perks – Monthly personal activity allowance, fun team events, and corporate parties.
Comprehensive Health Insurance – Medical insurance for your peace of mind.
Referral Bonus – Get rewarded for bringing great talent to the team.
Relocation Assistance – Up to 2 weeks of accommodation for candidates moving to Varna.
Office Perks – Free snacks, drinks, kitchen facilities, and a relax‑game zone.
Performance Rewards – Earn bonuses and salary increases through our Badge System.
Devtrix
https://www.devtrix.org/ [email protected]
Salary
1500 EUR NET
+ Monthly Bonuses 100–300 EUR
About our corporate culture
As an international team, we are motivated by the freedom to do our best work. Our employees are autonomous and responsible for their projects, taking the initiative when necessary, not giving up in their opinions, and speaking freely. We invest in the potential of each person; hence believing that our abilities contribute to achieving ambitious company goals!
What’s next?
Our recruiters will review your CV and reach out to you if you are suitable for the role.
What your process will look like:
- HR Interview with the Recruiter;
- Final interview with the team;
- Final decision.
Our recruitment team is very willing to help out, so contact us with any questions you may have!
