User Experience Design Specialist

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

The development center of SAP in Bulgaria plays a key role in the defining and developing of the SAP Business Technology Platform. With its more than 1700 professionals, SAP Labs Bulgaria also has strong contributions toward life-cycle management, user interface & user experience across the broader portfolio of SAP products and business applications. Most recently, SAP Labs Bulgaria expanded in the topics of artificial intelligence and cybersecurity. For its 25-year history, the company has established itself as a preferred employer in the IT sector in Bulgaria

What you`ll do

As a UX Designer in the SAP Build Product Suite team, you will …

Discover and design User-Centric Experiences: Drive discovery, design, and rapidly iterate on user interfaces, ensuring they are intuitive, engaging, and aligned with user needs as well as business goals.
Collaborate Cross-Functionally: Actively drive collaboration with product managers, engineers, and user assistance writers as one empowered product team to integrate design seamlessly into the user experience. Exchange feedback on interaction design, visual aesthetics, and usability needs.
Collect and analyse User Data: Engage with users to gather feedback, plan and perform usability testing, and analyse behavioural data to continuously track down issues and improve your designs based on real user data.
Stay on Top of Design Debt: Regularly and proactively audit and review the product and report on design bugs and deviations to ensure the product meets our high standards while it evolves, and our debt stays manageable.
Champion Best Practices: Implement and evangelize design standards and best practices across the product team and help to build a strong design culture within the organization

What you bring

At least 2 years of proven experience in designing for complex software products, user experience, and interaction design with a proven track record to simplify complex information.
Very good design and prototyping skills with a focus on clarity, consistency, and user-centric experiences. Proficiency with design tools (e.g., Figma), familiarity with design systems and technical understanding.
Proven ability to collaborate effectively with cross-functional teams, especially product managers, software engineers, and content writers.
Experience setting up and conducting user research effectively to run rapid iterations and inform design decisions.
Strong organizational skills, with the ability to manage multiple projects and deadlines in a fast-paced environment. Knowledge of the SVPG Product Operating Model is a plus.
Ability to give, take and use feedback as an opportunity to grow and develop, and a keen eye for everything design and a passion for advocating the value of user experience.
Fluency in spoken and written English. German skills are a plus

To help us better understand your skills and approach, please submit a portfolio (PDF or online link) along with your CV. Your portfolio should highlight your most relevant and recent work, ideally with short descriptions of your role and impact

Meet your team

Join a passionate, multinational group of UX enthusiasts in defining SAP’s next generation products for app development and process automation. We value collaboration, creativity, and a user-first approach in everything we do. Let’s improve the world of business software together!

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

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