Say hello to possibilities.
It’s not every day that you consider starting a new career. We’re happy that someone as talented as you is considering this role. RingCentral is a $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
We are looking for a Site Reliability Engineer to join our team in Sofia, Bulgaria.
This role requires on-site presence at our office 4 days a week to support effective collaboration and teamwork.
Key responsibilities:
- Support of Linux-based servers and ensure smooth operation of the service,
- Participation in shifts, solving problems and incidents on the highly loaded system with an SLA of 99.999%,
- Tight work with the engineering and architecture teams on maintaining reliability of production,
- Capacity planning & cloud infrastructure cost optimization.
Requirements:
- Good knowledge of Linux environment, TCP/IP, network routing, DNS,
- Hands-on troubleshooting experience with UNIX based OS,
- Good communication skills with English level intermediate or above,
- Experience with Kubernetes, AWS cloud,
- Ability to use Python/Golang/Shell to automate work and develop internal tools.
- Strong working knowledge in using AI tools (e.g., ChatGPT, Copilot, etc.)
Would be a plus:
- Experience with IaaC tools like Terraform, Ansible, etc,
- Experience with various monitoring and logging systems, such as Zabbix, Elastic Stack (ELK), Grafana,
- Hands-on experience in troubleshooting of Java, C++ applications,
- Experience with Apache Kafka, Nginx, SQL and NoSQL DB.
You will get experience in:
- Working in a high-performance team in a strong IT company,
- Maintaining a worldwide distributed system with high SLA,
- Troubleshooting of Java, C++ applications based on enterprise technologies (NGINX, Apache Kafka, Cassandra, RabbitMQ, MongoDB, GridGain, Coherence, etc.),
- Automatization, CI/CD, IaaC,
- Integration between Private and Public Clouds.
What we offer:
- Well-coordinated professional team.
- Cutting edge technologies, interesting and challenging tasks, dynamic projects, great opportunities for self-realization, professional and career growth.
- Additional Health and Life Insurance Package.
- Employee Assistance Program.
- 25 vacation days.
- 200 BGN Digital Food Vouchers via EdenRed and their application.
- 120 BGN Gross as part of the salary for Working Expenses Allowance.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
