Say hello to possibilities.
It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little information about us. We’re the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
This role requires on-site presence at our office 4 days a week to support effective collaboration and teamwork.
Key responsibilities:
- Perform network assessments to ensure readiness of the customer infrastructure for RingCentral Unified Communication services.
- Support the direct sales force by providing the technical content and validation of proposals.
- Make recommendations for improvement of network delivery processes.
- Proactively look for methods to improve the efficiency and reliability of the customer infrastructure.
- Support the customer with their end-to-end plans including designs i.e. LANs/WANs
- Assist in the development and Concept of Operations documents, requirements documents, design documents and drawings.
- Make recommendations to support the installation, configuration, maintenance of customer environments.
- Maintain secure networking environments based on industry best practice security standards.
- Handle escalations and assign appropriate resources
- Develop, implement, and provide monitoring and improvement for our network delivery processes.
Key requirements:
- 5+ years experience within the data networking industry.
- 2+ years of professional services consulting/pre-sales.
- Experience with SonicWall, Cisco ASA, and other enterprise grade firewall preferred.
- Industry related certifications including; Current CompTIA Network+, Cisco CCNA, and Current Industry Network Certifications
- Current knowledge of Cloud communications as well as associated networking products, tools and services.
- Unified Communications background with a focus on Cloud communications.
- Proficiency in all Microsoft Office applications are essential to include Visio, Excel & PowerPoint.
What we offer:
- Well-coordinated professional team.
- Cutting edge technologies, interesting and challenging tasks, dynamic project, great opportunities for self-realization, professional and career growth.
- Additional Health and Life Insurance Package.
- Employee Assistance Program.
- 25 vacation days.
- 200 BGN Food Vouchers.
- 120 BGN Gross as part of the salary for Working Expenses Allowance.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.