Our partner is a worldwide technology company that also develops business in Bulgaria. They are looking for a B2B Troubleshooting Specialist with German to join their first team in Bulgaria. The person will have the opportunity to build a good professional relationship with the clients and improve their experience as users.
Responsibilities:
– Providing general technical guidance and assistance in problem-solving to corporate clients from a famous brand;
– Perform level 1 Technical support in connection with resolving technical issues, related to laptops, desktops, tablets, printers, mobile phones, routers, Microsoft Office package, VPN, Outlook and other applications;
– Uninstall and reinstall software applications;
– Resolve username and password problems;
– Assist with navigation around application menus.
We offer:
– Excellent salary and bonus system;
– Home-office work, including during the training period;
– Additional health insurance, food vouchers, internet allowance, and many more benefits;
– Business working days – Monday-Friday;
– Free courses in the technical field;
– Nice and friendly multicultural atmosphere;
– Real chances for career growth in an international environment.
Requirements:
– Have excellent verbal and written German (C1 Level);
– Good English level (B1/B2 Level);
– Have technical knowledge, understanding, and passion for technologies;
– Previous experience in customer or technical support will be considered as a strong advantage.
Apply now!
Responsibilities:
– Providing general technical guidance and assistance in problem-solving to corporate clients from a famous brand;
– Perform level 1 Technical support in connection with resolving technical issues, related to laptops, desktops, tablets, printers, mobile phones, routers, Microsoft Office package, VPN, Outlook and other applications;
– Uninstall and reinstall software applications;
– Resolve username and password problems;
– Assist with navigation around application menus.
We offer:
– Excellent salary and bonus system;
– Home-office work, including during the training period;
– Additional health insurance, food vouchers, internet allowance, and many more benefits;
– Business working days – Monday-Friday;
– Free courses in the technical field;
– Nice and friendly multicultural atmosphere;
– Real chances for career growth in an international environment.
Requirements:
– Have excellent verbal and written German (C1 Level);
– Good English level (B1/B2 Level);
– Have technical knowledge, understanding, and passion for technologies;
– Previous experience in customer or technical support will be considered as a strong advantage.
Apply now!
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