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Workforce Scheduling Team Lead
Discover Your Genius
About Genius Sports
Genius Sports is on a mission to be the must-have digital sports technology partner for all leagues, sports content providers, sportsbooks and brands.
By bringing together next-gen technology and the finest live data available, we’re enabling a new era of sports for fans worldwide and delivering experiences that are more immersive, interactive and personalized than ever before.
Workforce Scheduling Team Lead
The Role
Join a central Ops team that keeps Genius running smoothly – empowering our teams to focus on what they do best: driving the business forward.
As a Workforce Scheduling Team Lead within Workforce department you will oversee scheduling operations, workforce allocation, capacity planning, and operational efficiency across our teams. This role is critical in ensuring that the right resources are in place at the right time to support business priorities. In this role, you will partner closely with stakeholders to optimize scheduling, balance workloads, and contribute to strategic workforce planning.
Main Responsibilities
Lead and inspire – Manage the Workforce Scheduling Team and ensure smooth day-to-day operations.
Optimize resources – Oversee allocation across projects, shifts, and business units to guarantee coverage and efficiency.
Forecast and adapt – Monitor staffing capacity and proactively tackle variances, shortages, or surpluses.
Collaborate cross-functionally – Partner with Operations, HR, WFM, and stakeholders to align resource planning with business needs.
Drive insights – Deliver data-driven reports on resource utilization, scheduling performance, and forecasting to leadership.
Innovate and improve – Identify and implement process enhancements that boost scheduling efficiency and workforce distribution.
Ensure compliance – Uphold internal policies and external regulations in scheduling and workforce management.
Required Skills
Excellent English communication – You write and speak clearly, confidently, and professionally.
Proven expertise – Experience in workforce, resource planning, operations, or scheduling management.
Leadership strength – Skilled at managing and motivating teams in a fast-paced environment.
Organized and detail-oriented – Strong problem-solving abilities with sharp attention to detail.
Analytical mindset – Comfortable working with data, forecasts, and reporting tools to guide decisions.
Strong communicator – Effective at engaging stakeholders and building collaborative relationships.
Resilient and adaptable – Calm under pressure, quick to adjust to change, and confident in decision-making.
Our ways of working
This role is on-site in our Sofia office. We enjoy an ‘office-first’ culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role, team and location.
We’re One Team. We’re Brave. We Drive Change.
One team, being brave, driving change.
This role is on-site in our Sofia office. We enjoy an ‘office-first’ culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role, team and location.
We are One Genius.
The way we think and behave is shaped by our core values.
We strive to create an inclusive working environment, where everyone feels a sense of belonging and the ability to make a difference.
Please let us know when you apply if you need any assistance during the recruiting process due to a disability.
What’s in it for you?
As well as a competitive salary and range of benefits, we’re committed to supporting employee wellbeing and helping you grow your skills, experience and career.
Discover Your Genius
About Genius Sports
Genius Sports is on a mission to be the must-have digital sports technology partner for all leagues, sports content providers, sportsbooks and brands.
By bringing together next-gen technology and the finest live data available, we’re enabling a new era of sports for fans worldwide and delivering experiences that are more immersive, interactive and personalized than ever before.
Workforce Scheduling Team Lead
The Role
Join a central Ops team that keeps Genius running smoothly – empowering our teams to focus on what they do best: driving the business forward.
As a Workforce Scheduling Team Lead within Workforce department you will oversee scheduling operations, workforce allocation, capacity planning, and operational efficiency across our teams. This role is critical in ensuring that the right resources are in place at the right time to support business priorities. In this role, you will partner closely with stakeholders to optimize scheduling, balance workloads, and contribute to strategic workforce planning.
Main Responsibilities
Lead and inspire – Manage the Workforce Scheduling Team and ensure smooth day-to-day operations.
Optimize resources – Oversee allocation across projects, shifts, and business units to guarantee coverage and efficiency.
Forecast and adapt – Monitor staffing capacity and proactively tackle variances, shortages, or surpluses.
Collaborate cross-functionally – Partner with Operations, HR, WFM, and stakeholders to align resource planning with business needs.
Drive insights – Deliver data-driven reports on resource utilization, scheduling performance, and forecasting to leadership.
Innovate and improve – Identify and implement process enhancements that boost scheduling efficiency and workforce distribution.
Ensure compliance – Uphold internal policies and external regulations in scheduling and workforce management.
Required Skills
Excellent English communication – You write and speak clearly, confidently, and professionally.
Proven expertise – Experience in workforce, resource planning, operations, or scheduling management.
Leadership strength – Skilled at managing and motivating teams in a fast-paced environment.
Organized and detail-oriented – Strong problem-solving abilities with sharp attention to detail.
Analytical mindset – Comfortable working with data, forecasts, and reporting tools to guide decisions.
Strong communicator – Effective at engaging stakeholders and building collaborative relationships.
Resilient and adaptable – Calm under pressure, quick to adjust to change, and confident in decision-making.
Our ways of working
This role is on-site in our Sofia office. We enjoy an ‘office-first’ culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role, team and location.
We’re One Team. We’re Brave. We Drive Change.
One team, being brave, driving change.
This role is on-site in our Sofia office. We enjoy an ‘office-first’ culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role, team and location.
We are One Genius.
The way we think and behave is shaped by our core values.
We strive to create an inclusive working environment, where everyone feels a sense of belonging and the ability to make a difference.
Please let us know when you apply if you need any assistance during the recruiting process due to a disability.
What’s in it for you?
As well as a competitive salary and range of benefits, we’re committed to supporting employee wellbeing and helping you grow your skills, experience and career.
- Vacation
25 days per year
+Christmas to New Year off
+World mental health day off
- Other Leave
14 public holidays
+Enhanced maternity paternity leave
+Volunteer day
- Health
Medical
+Medical, dental & vision cover
+Mental wellbeing support and EAP
- Development
Numerous in-house courses
+Access to a world class learning platform
+Budget for external courses
- Concessions
Compliant with country specific retirement savings
- Other perks
Sports and social events and clubs
+Workcation (1 month working from anywhere in the world)
+Electronic food vouchers: sport and transport allowance
Find our more and join the team below!
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