KPMG IT Service OOD is an IT service provider with a mission to digitalize the core business of KPMG IT Service GmbH and KPMG AG in Germany and their clients across the globe. We employ around 200 people in Sofia and deliver the full spectrum of IT services to our clients, including Software Engineering, Application & Platform Operations, Infrastructure and Cloud, Digital Compliance.
Our Applications Unit is securing the stable operation, application support and ongoing development of approximately 300 applications for KPMG Germany.
We are currently seeking a motivated Application Support Specialist to join our growing Client-Based Application Operations Support (CAOS) team.
This is a temporary role to cover a maternity leave, but with a strong intention to retain the candidate within the team after the assignment ends.
You will act as the first point of contact for client-based applications, supporting end users, managing lifecycle processes, and ensuring operational and compliance standards are met. This is a great opportunity to be part of a newly established, cross-functional team with room to grow.
As an Application Support Specialist, your focus will be to:
– Provide 2nd Level support for client-based applications and resolve incidents.
– They will be 1th point of contact for those application at KPMG Germany.
– Guide users through installation, configuration, and usage of supported software.
– Test and deploy updates and new versions of applications.
– Support onboarding and offboarding processes for client applications.
– Manage licenses, certificate renewals, and access control.
– Ensure performance and compliance of the application environment (incl. virtual servers).
– Work closely with IT and business stakeholders to improve processes and identify automation opportunities.
What you bring in:
– 2–3 years of experience in IT support or application operations.
– Strong problem-solving and multitasking abilities.
– Good understanding of client-based software and lifecycle support.
– Experience working with end users, ideally German-speaking users.
ПодобниОбяви
– Fluent in German (written and spoken) and good professional level of English.
– Collaborative, patient, and eager to grow within a dynamic team.
What we offer:
– The chance to work in a top talent team
– Attractive remuneration
– Build knowledge in cutting-edge technologies
– Opportunity for continuous training, learning and certification
– Experience in an international and multicultural organization
– Work on challenging projects with clients in various industries around the globe
– Modern office environment
– Additional health insurance
– Life insurance
– 50+ benefits and services to choose from
– Hybrid working model, currently structured as approximately 80% work from home and 20% office-based, with flexibility to adapt in the future based on business needs and team preferences.
If you are interested in further exploring this career opportunity, please send us your CV.
Only shortlisted candidates will be contacted.
We hereby present you with relevant information on how KPMG IT Service OOD, UIC 203572873 (KPMG IT Service), in its capacity as controller of personal data within the meaning of the General Data Protection Regulation, collects, processes, stores or otherwise uses your personal data, which you provide when applying for a job at KPMG IT Service.
By submitting your CV and the supporting documentation thereto under this advertisement for a job at KPMG IT Service, you give us – KPMG IT Service your consent to process your personal data in the course of the current recruitment campaign for the following purposes:
— Assessment of your suitability for the disclosed position and whether your skills, motivation, education and experience suffice with the requirements set by KPMG IT Service;
— Receiving evidence for the qualities and qualifications, necessary for occupying the respective position;
— Establishing contact with you for setting up an interview;
— Extending a job offer if you are selected for employment.
When you apply for a job at KPMG IT Service, we process the following categories of personal data:
— Identification data, such as your name, citizenship;
— Contact details, including email and phone number;
— Information about your education, skills and professional experience, including references from previous employers or colleagues of your which you presented;
— Information, gathered in the course of our interviews, such as interviewer’s notes; test results, etc.;
— Other information included in your application, which you deemed relevant and voluntarily provided within your CV or during interviews.
If you have a social media profiles with provider facilitating professional communication, such as LinkedIn or on your current employer’s website, we may review it. We will not inspect any purely personal social media activities of yours.
If you are a selected candidate for employment, KPMG IT Service will require additional personal details, as is necessary for the conclusion of an employment contract and you becoming a KPMG person.
The personal data you provided when applying shall be processed for the purposes of the current recruitment campaign and will be deleted not later than 1 (one) month as of its completion, unless you are a selected applicant. If in the course of the current recruitment campaign you provided original or notarized copies of documents, these documents will be returned to you within the term stated above.
Any internally required documentation concerning you, which was created by KPMG IT Service in the course of the current recruitment campaign on the basis of the information and documents you provided, may be stored by KPMG IT Service for a period of 3 years as of the completion of the campaign in order to defend the legal rights and interests of KPMG IT Service in the course of any administrative or court proceedings as per applicable legislation in force.
KPMG IT Service, upon your request and granting consent, may keep your personal data and use it in the course of subsequent recruitment campaigns to inform you of available positions and include you application in the selection process. Under this scenario, we will store your personal data for a period of another 2 years as of the end of the current campaign. After that your personal data will be permanently deleted.
You may withdraw your consent at any time by sending us your written withdrawal per post at: 1766, Mladost 4 r.a., Business Park Sofia, building 15A, floor 3.
You may also withdraw your consent via email sent to the address, published in the Personal Data Protection Section of this website.
The withdrawal of consent does not affect the lawfulness of the processing completed prior to receiving the withdrawal.
Furthermore, the General Data Protection Regulation guarantees you a certain set of rights that you may exercise in relation to your personal data processed by us. In summary, you have the following data protection rights: to access, rectify, update or request deletion of your personal information or the restriction of their processing, as well as the right of data portability. You are also entitled to lodge a complaint with the Bulgarian Commission for Personal Data Protection.
© 2025 KPMG IT Service OOD, a Bulgarian limited liability company and a member firm of a KPMG global organization of independent member firms affiliated with KPMG International Limited, a private English company limited by guarantee. The KPMG name and logo are registered trademarks or trademarks of KPMG International. All rights reserved.
