At TTEC, we’re all about the Human Experience. Elevated. As an Senior and Coordination Specialist, Real Estate & Facilities working in our Sofia office, you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.
What You’ll be Doing?
The Support and Coordination Specialist support the day-to-day functioning of TTEC’s office environments in Bulgaria. This role focuses on operational tasks, maintenance coordination and administrative support to ensure a safe, attractive and functional physical environment for all employees. In support of the department’s vision to create an exceptional workplace, this role focuses on execution, maintenance coordination, and administrative support.
During a Typical Day, You’ll:
Assist with facility maintenance of building/sites including but not limited to maintaining superior condition of company space; acting as the landlord/vendor coordination point;
Supports the upkeep of various facility systems such as HVAC, CCTV, utilities, and systems such as emergency generator, UPS, lighting, security, and Fire Detection and Alarm System (FDAS);
Creates the purchase requisitions including supplies, follow-up on invoices payments and is responsible for reporting financial information. In conjunction with corporate real estate evaluates present and future needs for real estate;
Although the position is based in Sofia, the Support and Coordination Specialist is expected to travel periodically to Plovdiv to coordinate activities related to the office space and equipment there. Visits will normally take place once a week, unless more frequent engagements are required for operational or organizational needs.
What You Bring to the Role:
Support facility programs covering disaster preparedness and recovery and coordinate with headquarters division to implement company-wide Emergency Response Plan under the guidance of senior staff. Being the point of contact during a disaster situation to return safely to operations, requires to be available to respond in timely manner;
Maintain and monitor facilities architectural drawings and floor plans. Ensure all construction drawings and floor plans are accurate and up to date;
Track and update the database of the facilities fixed assets and its ranking;
Acts as Emergency point of contact during emergencies like calamities, fire, etc.
What You Can Expect:
Dedication to your career growth and professional development;
Actively diverse and inclusive culture;
Community-minded organization committed to giving back;
Global team of curious lifelong learners guided by our company values;
And yes… all the competitive compensation, performance bonus opportunities, benefits you’d expect and maybe a few that would pleasantly surprise you.
About TTEC:
Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
Interested? Apply Today!
Click on the Apply Now button.
You’ve applied, now what? After successfully completing the online application, please make sure your communication lines are open and regularly check your email and text for instructions.
All documents will be treated in the strictest confidentiality.
Please send your CV in English. Only short-listed candidates will be invited for an interview.
What You’ll be Doing?
The Support and Coordination Specialist support the day-to-day functioning of TTEC’s office environments in Bulgaria. This role focuses on operational tasks, maintenance coordination and administrative support to ensure a safe, attractive and functional physical environment for all employees. In support of the department’s vision to create an exceptional workplace, this role focuses on execution, maintenance coordination, and administrative support.
During a Typical Day, You’ll:
Assist with facility maintenance of building/sites including but not limited to maintaining superior condition of company space; acting as the landlord/vendor coordination point;
Supports the upkeep of various facility systems such as HVAC, CCTV, utilities, and systems such as emergency generator, UPS, lighting, security, and Fire Detection and Alarm System (FDAS);
Creates the purchase requisitions including supplies, follow-up on invoices payments and is responsible for reporting financial information. In conjunction with corporate real estate evaluates present and future needs for real estate;
Although the position is based in Sofia, the Support and Coordination Specialist is expected to travel periodically to Plovdiv to coordinate activities related to the office space and equipment there. Visits will normally take place once a week, unless more frequent engagements are required for operational or organizational needs.
What You Bring to the Role:
Support facility programs covering disaster preparedness and recovery and coordinate with headquarters division to implement company-wide Emergency Response Plan under the guidance of senior staff. Being the point of contact during a disaster situation to return safely to operations, requires to be available to respond in timely manner;
Maintain and monitor facilities architectural drawings and floor plans. Ensure all construction drawings and floor plans are accurate and up to date;
Track and update the database of the facilities fixed assets and its ranking;
Acts as Emergency point of contact during emergencies like calamities, fire, etc.
What You Can Expect:
Dedication to your career growth and professional development;
Actively diverse and inclusive culture;
Community-minded organization committed to giving back;
Global team of curious lifelong learners guided by our company values;
And yes… all the competitive compensation, performance bonus opportunities, benefits you’d expect and maybe a few that would pleasantly surprise you.
About TTEC:
Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
Interested? Apply Today!
Click on the Apply Now button.
You’ve applied, now what? After successfully completing the online application, please make sure your communication lines are open and regularly check your email and text for instructions.
All documents will be treated in the strictest confidentiality.
Please send your CV in English. Only short-listed candidates will be invited for an interview.
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