At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18
years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and
international companies. We believe in helping people grow into their best selves, and our
ever-growing network of happy candidates and clients is what drives us forward. Let’s shape
the future together!
For one of our clients – a leader in reshaping businesses with Strategy, Consulting, and state-
of-the-art Technology, powered by the world’s largest network of tech centers, we are looking
for – BPO Training Specialist with German and English.
Responsibilities:
*Assist with onboarding new hires through process training;
*Spot opportunities for alignment and consistency across regions;
*Ensure timely incorporation of training with clear schedules;
*Work with Operations to resolve training deficiencies;
*Oversee and address diverse training requirements within the program;
*Evaluate skills and identify areas for improvement;
*Revise training materials to reflect process updates.
Qualifications:
*Minimum of 3 years’ experience in the BPO sector or in managing complex training programs;
*Confident communication in German at B2 level and very good English;
*Extensive experience in delivering training programs;
*Strong presentation and communication abilities;
*Capability to collaborate efficiently with global Operations teams from various locations;
*Detail-oriented, with excellent organizational skills and time management;
*Superior verbal and written communication skills.
Our client offers:
*25 days of annual vacation and opportunities for career growth;
*Standard working shifts, hybrid model;
*Flexible benefits program and options to purchase company shares;
*Comprehensive health and dental insurance, along with life insurance;
*Food vouchers and Multisport cards for employees;
*Employee Assistance Program and bonuses for special occasions;
*Free language courses to support personal and professional development.
If you feel excited and confident that you’re the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don’t forget
to include the reference number TT_).
Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).
