Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.
Job Description
As the Data Operations Manager for our Growth Markets sales team, you will deliver automated, actionable insights to guide customer management and sales activity across our SME sales teams. Reporting into Head of Sales Operations, you will combine data from multiple sources using several tools including Tableau, our proprietary data governance and management software (Aperture) and third-party tools such as Gong.
What you’ll do:
- Build, product-by-product, a framework that allows the ingestion of product usage data.
- Create insight and triggers that you will convert to workflows into our Customer Success and Retention teams.
- Support use of our ‘Prospect Universe’ tool that combines CRM and internal data.
- Analyse data to identify growth opportunities, create visual reports for sales performance.
- Ensure data integrity across different platforms.
- System Integration to process data from multiple sources.
- Review data for errors, inconsistencies, and anomalies.
- Design charts, graphs, and dashboards that highlight main insights. Report sales performance to key stakeholders, ensuring they have a clear understanding of business metrics.
Qualifications
What you’ll bring:
- 3+ years of experience in a similar role, related to data analyses, ideally for GTM purpose.
- Experience with Salesforce and Tableau.
- Proficient in using Excel.
- Experience collaborating with teams in different locations.
- Excellent written and verbal English.
- Knowledge of sales process and data within a large technology services company or systems integrator.
- High skill level in data governance and management tools and using them to build automation.
- A curious mindset, looking to improve results from tasks.
Additional Information
You will get:
- Personal Development – career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials and books.
- Work environment – excellent work conditions with friendly environment, recognized strong team spirit, and fun and quality recreation time.
- Social benefit package including life insurance, food vouchers, additional health insurance, monthly flex allowance and internet coverage, corporate discounts, marriage and childbirth / adoption allowance, Multisport card, Sharesave plan, Employee assistance program, а birthday gift and many other benefits!
- Work-life balance – 25 days paid vacation, 1 additional day off for your birthday and extra 3 paid days for participation in Social responsibility event.
- Opportunity for Flexible working hours and Home Office.
Experian is an Equal opportunity employer. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
#LI-Hybrid
This is a hybrid remote/in-office role.
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