Who We Are
Sutherland is a worldwide leader in digital transformation and superior customer service. We are the engine behind the experience giants of today—the companies best known for the transformative experiences they deliver, working in a broad range of industries, from Technology & Travel to Telecommunications, Banking, and so much more.
What We Are Looking For
Are you a dynamic and talented individual with a passion for turning raw data into actionable insights that drive strategic decision-making? If you thrive in a collaborative environment, have a keen knack for problem-solving, and possess excellent communication skills, we invite you to embark on an exciting journey with us. We are on the lookout for a highly skilled Business Analyst to join our innovative team and contribute to shaping the future of our organization.
At Sutherland we believe in the power of data to transform businesses and create meaningful impact. As we continue to push the boundaries of innovation, we are seeking a professional who can bring a fresh perspective, a wealth of expertise, and a commitment to excellence.
Our most successful candidates will have:
Understanding of application platform integration and transitions to facilitate seamless business processes.
Proven ability to elicit, analyze, and document business requirements effectively.
Ability to create clear and concise functional and non-functional specifications.
Strong problem-solving and critical-thinking skills to address complex business challenges.
Excellent communication skills and ability to collaborate effectively with cross-functional teams to drive successful outcomes.
Familiarity with user acceptance testing and experience in process implementation and improvement.
Understanding of software development lifecycle (SDLC) methodologies (such as Agile) and proficiency in using PowerPoint and Excel for data visualization and analysis.
Job Requirements:
Fluency in verbal and written communication in English.
Demonstrated proficiency in using ticketing tools, with a preference for experience in Service Now and JIRA.
Experience or familiarity with IAM platforms, particularly with Quest One Identity, would be considered an advantage.
Advanced Excel skills would be highly beneficial.
SQL knowledge would be a valuable asset.
Life@Sutherland:
Competitive salary, regular shift.
Unique social benefits package which includes: Additional Health Insurance; Life Insurance; Food Vouchers; Compliment Cards; Transportation Allowance.
Team Building activities, Charity events and initiatives and many other company events.
Internal trainings following the leading global standards.
Great office locations and work at home option.
Rewards and recognition programs.
The information provided by you is personal and will be protected.
Only the shortlisted candidates will be contacted.
Sutherland is a worldwide leader in digital transformation and superior customer service. We are the engine behind the experience giants of today—the companies best known for the transformative experiences they deliver, working in a broad range of industries, from Technology & Travel to Telecommunications, Banking, and so much more.
What We Are Looking For
Are you a dynamic and talented individual with a passion for turning raw data into actionable insights that drive strategic decision-making? If you thrive in a collaborative environment, have a keen knack for problem-solving, and possess excellent communication skills, we invite you to embark on an exciting journey with us. We are on the lookout for a highly skilled Business Analyst to join our innovative team and contribute to shaping the future of our organization.
At Sutherland we believe in the power of data to transform businesses and create meaningful impact. As we continue to push the boundaries of innovation, we are seeking a professional who can bring a fresh perspective, a wealth of expertise, and a commitment to excellence.
Our most successful candidates will have:
Understanding of application platform integration and transitions to facilitate seamless business processes.
Proven ability to elicit, analyze, and document business requirements effectively.
Ability to create clear and concise functional and non-functional specifications.
Strong problem-solving and critical-thinking skills to address complex business challenges.
Excellent communication skills and ability to collaborate effectively with cross-functional teams to drive successful outcomes.
Familiarity with user acceptance testing and experience in process implementation and improvement.
Understanding of software development lifecycle (SDLC) methodologies (such as Agile) and proficiency in using PowerPoint and Excel for data visualization and analysis.
Job Requirements:
Fluency in verbal and written communication in English.
Demonstrated proficiency in using ticketing tools, with a preference for experience in Service Now and JIRA.
Experience or familiarity with IAM platforms, particularly with Quest One Identity, would be considered an advantage.
Advanced Excel skills would be highly beneficial.
SQL knowledge would be a valuable asset.
Life@Sutherland:
Competitive salary, regular shift.
Unique social benefits package which includes: Additional Health Insurance; Life Insurance; Food Vouchers; Compliment Cards; Transportation Allowance.
Team Building activities, Charity events and initiatives and many other company events.
Internal trainings following the leading global standards.
Great office locations and work at home option.
Rewards and recognition programs.
The information provided by you is personal and will be protected.
Only the shortlisted candidates will be contacted.
