We’re Sutherland!
With a presence in 60 locations worldwide, Sutherland has been thriving in Bulgaria since 2008. Our 2,000+ employees across Sofia, Varna, and Burgas, or working remotely, provide support in 17 languages.
At Sutherland, you’ll collaborate with exceptional talent on exciting projects for global brands, fostering growth and honing skills in a vibrant atmosphere.
What Are We Seeking?
Our client, a global e-commerce leader, offers an opportunity to represent a prestigious brand, elevating your career. We are seeking professionals with top-notch problem-solving skills and professionalism. As an HR Support Consultant, you will serve as a point of contact for internal HR-related inquiries, delivering accurate information and outstanding service to our employees and partners.
Your Responsibilities:
Address partner queries promptly and professionally in a ticketing system.
Reach out to partners to complete inquiries via outbound calls.
Taking ownership of resolution of tickets and contributing to team goals.
Uphold company standards and radiate positivity.
Your Qualifications:
Excellent Portuguese proficiency (B2H)
Great Command of English (B2)
Previous customer service experience preferred.
Strong communication skills to nurture customer relationships.
Ability to multitask and make swift decisions.
Kindness and politeness are key.
Aptitude for simplifying complex information.
What You’ll Receive:
Job security with a permanent contract.
Additional health and life insurance coverage.
21 days annual leave plus possibility for extra days.
Food vouchers to fuel your day.
Clear career advancement opportunities.
Comfortable work-at-home availability.
Competitive salary package.
World-class on-the-job training.
More Reasons to Join Us:
Fully digital employee services via eSignature.
Employee assistance program for support anytime.
Exclusive employee discount portal.
Lucrative referral program.
Rewards and recognition for excellence.
Relocation assistance available.
Subsidized multisport card.
In-house learning and development portals.
Engaging office events and wellness initiatives.
Gift for birth or adoption.
Corporate social responsibility events.
Exposure to global business practices.
With a presence in 60 locations worldwide, Sutherland has been thriving in Bulgaria since 2008. Our 2,000+ employees across Sofia, Varna, and Burgas, or working remotely, provide support in 17 languages.
At Sutherland, you’ll collaborate with exceptional talent on exciting projects for global brands, fostering growth and honing skills in a vibrant atmosphere.
What Are We Seeking?
Our client, a global e-commerce leader, offers an opportunity to represent a prestigious brand, elevating your career. We are seeking professionals with top-notch problem-solving skills and professionalism. As an HR Support Consultant, you will serve as a point of contact for internal HR-related inquiries, delivering accurate information and outstanding service to our employees and partners.
Your Responsibilities:
Address partner queries promptly and professionally in a ticketing system.
Reach out to partners to complete inquiries via outbound calls.
Taking ownership of resolution of tickets and contributing to team goals.
Uphold company standards and radiate positivity.
Your Qualifications:
Excellent Portuguese proficiency (B2H)
Great Command of English (B2)
Previous customer service experience preferred.
Strong communication skills to nurture customer relationships.
Ability to multitask and make swift decisions.
Kindness and politeness are key.
Aptitude for simplifying complex information.
What You’ll Receive:
Job security with a permanent contract.
Additional health and life insurance coverage.
21 days annual leave plus possibility for extra days.
Food vouchers to fuel your day.
Clear career advancement opportunities.
Comfortable work-at-home availability.
Competitive salary package.
World-class on-the-job training.
More Reasons to Join Us:
Fully digital employee services via eSignature.
Employee assistance program for support anytime.
Exclusive employee discount portal.
Lucrative referral program.
Rewards and recognition for excellence.
Relocation assistance available.
Subsidized multisport card.
In-house learning and development portals.
Engaging office events and wellness initiatives.
Gift for birth or adoption.
Corporate social responsibility events.
Exposure to global business practices.
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