Consultant Collections and Account Receivable with English

• Collection of all accounts using various collections methods – outbound/inbound calls and e-mails.

• Reviewing open accounts from the daily report

• Collect customer payments in accordance with payment due date and timely follow-up on payment arrangements

• Provide customer service regarding sending statements, collection issues, process customer refunds

• Communicate & follow up with Sales/Operations department regarding customer accounts on a timely basis

• Adherence to Control and Compliance

• Follow and update the Standard Operating Procedure (SOP)

• Act as a liaison between Customer, Sales, Billing and various internal departments to ensure smooth flow of transaction

What we offer:

• We offer competitive salary

• Standard working hours

• Excellent social benefits package including Health Insurance, Life Insurance, Food vouchers, Compliment Cards, Transportation allowance

• Rewards program

• Trainings following the leading global standards for highest quality of Customer Service and Technical Support

• Structured working environment

• Career opportunities

• Work from home

• Team Building activities

Qualifications

Fluency in verbal and written communication in English language (B2 and above)

• Fair working knowledge in MS Office (Excel)

• Basic accounting knowledge if necessary

• Relevant BPO (Finance and Accounting) experience preferably

• Multi Lingual skillset would be an added value