WE ARE
SoftServe is a global digital solutions company with headquarters in Austin, Texas, founded in 1993. Our associates work on 2,000+ projects with clients in the USA, Europe, LATAM, and APAC. We are about people who create bold things, who make a difference, who have fun, and who love their work.
Our global Center of Excellence team comprises over 200+ of the most diverse, talented, and engaged Solution Consultants, Business Analysts, and Product Managers with 12+ locations across the world.
We are a cross-functional, highly impactful, and high-visibility team whose mission is to drive digital transformation strategy and implementations. We advise our Fortune 500 customers at the cutting-edge of technology while staying highly relevant to the specifics of their industry.
We partner with technology and engineering leadership to deliver strategic decision-making and efficient execution of digital advisory operations for the enterprise at all phases of the digital transformation journey.
IF YOU ARE
- Experienced in process analysis and optimization practices such as BPM, BPMN, value-stream mapping, Lean/Six Sigma, value realization, and process mining
- Proficiently understand and analyze customer business processes and commercial challenges, and lead the design of tailored solutions
- Skilled in gaining trust, confidence, and commitment from senior-level stakeholders
- Capable of running enterprise process improvement projects and advising on solution design and roadmaps for new and existing clients
- Experienced in supporting digital solution implementations (including AI) from a business analysis perspective
- Proficient in facilitating workshops and joint sessions with business stakeholders throughout all engagement stages: ideation, analysis, implementation, and maintenance
- Comfortable working as a lead or contributing member of a flexible, proactive, and solution-focused team
- Capable of identifying new business opportunities with existing clients and proposing innovative technology solutions to improve efficiency
- Familiar with automation tools, low-code platforms, or AI-driven process solutions (would be a plus)
AND YOU WANT TO
- Lead process optimization and transformation initiatives for enterprise clients
- Support digital transformation and implement digital (including AI-based) solutions
- Generate and promote innovative ideas that bring value to clients
- Engage with new clients and evaluate strategic opportunities for collaboration
- Provide advisory services and act as a solution provider across various industries
- Collaborate with business and technical experts to build comprehensive, industry-focused solutions and drive their implementation
- Manage risks, negotiate scope, priorities, and timelines with clients
- Evaluate trade-offs between different business solution options in cooperation with domain and technical experts
TOGETHER WE WILL
- Bring our proven record of Business process and Digital transformation programs
- Define and lead Process and Digital Transformation programs for enterprises
- Facilitate conversations and workshops with credibility and insight, and communicate with emotional intelligence
- Be Game Changers who represent our best talent, top contributors, and creative minds in the annual SoftServe Awards
- Work with a diverse team of professionals in a collaborative enterprise environment
- Create an exceptional customer experience, impact the company’s global success, and be recognized by the Customer Hero Program
- Boost leadership skills with managerial competencies with leadership development programs that enable emerging and mature leaders to deliver more value
- Gain performance-based bonuses and incentives
SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let’s put your talents and experience in motion with SoftServe.
