Fly High in Your Career with Sutherland! – German Customer Support! ✈️
Are you passionate about travel and aviation? Do you enjoy helping people and finding solutions?
Sutherland Bulgaria is looking for Remote Customer Support Specialists to join our dynamic, multilingual team and represent one of the world’s most respected airlines.
This is a great opportunity to work from home, use your German and English language skills, and build a career in the hospitality and airline industry.
Your Role:
As a Customer Support Specialist, you will provide professional and friendly assistance to airline customers via phone and email by:
Managing flight bookings, ticket modifications, and cancellations
Providing information about schedules, fares, and services
Handling customer requests with empathy and professionalism
Using internal systems and tools to ensure smooth operations
Delivering top-quality service that enhances the customer experience
What You’ll Need:
German (B2 or higher) – written and spoken
English (B2 or higher) – written and spoken
Excellent communication and customer service skills
Strong attention to detail and problem-solving ability
Self-motivation and reliability when working remotely
Flexibility and a positive attitude in a multicultural environment
What We Offer:
Fully remote / home-office position with equipment provided
Stable, long-term employment contract
21 days of paid vacation per year
Health and life insurance coverage
Travel allowance and meal vouchers
Full-time role (8-hour shifts)
Continuous training and professional development
Clear career growth opportunities
Supportive team culture, team-building events, and employee rewards
If you live in Bulgaria, speak German and English, and want to grow your career in the airline and hospitality sector, don’t miss this opportunity!
Apply today and start your journey with Sutherland!
Are you passionate about travel and aviation? Do you enjoy helping people and finding solutions?
Sutherland Bulgaria is looking for Remote Customer Support Specialists to join our dynamic, multilingual team and represent one of the world’s most respected airlines.
This is a great opportunity to work from home, use your German and English language skills, and build a career in the hospitality and airline industry.
Your Role:
As a Customer Support Specialist, you will provide professional and friendly assistance to airline customers via phone and email by:
Managing flight bookings, ticket modifications, and cancellations
Providing information about schedules, fares, and services
Handling customer requests with empathy and professionalism
Using internal systems and tools to ensure smooth operations
Delivering top-quality service that enhances the customer experience
What You’ll Need:
German (B2 or higher) – written and spoken
English (B2 or higher) – written and spoken
Excellent communication and customer service skills
Strong attention to detail and problem-solving ability
Self-motivation and reliability when working remotely
Flexibility and a positive attitude in a multicultural environment
What We Offer:
Fully remote / home-office position with equipment provided
Stable, long-term employment contract
21 days of paid vacation per year
Health and life insurance coverage
Travel allowance and meal vouchers
Full-time role (8-hour shifts)
Continuous training and professional development
Clear career growth opportunities
Supportive team culture, team-building events, and employee rewards
If you live in Bulgaria, speak German and English, and want to grow your career in the airline and hospitality sector, don’t miss this opportunity!
Apply today and start your journey with Sutherland!
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